Privacy policy

At KALMTHREAD, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit or purchase from our website.

Information Collection:
When you shop with us, we collect personal information such as your name, email address, phone number, shipping address, and payment details. We gather this data to process your orders and provide exceptional service.

Use of Information:
The information we collect is used to fulfil orders, communicate with you about your purchases, and provide personalised shopping experiences. We may also use the contact details you provided for marketing purposes, offering you product updates and exclusive offers, which you can opt out of at any time.

Data Security:
We take the security of your information seriously. We employ industry-standard measures to protect your data and ensure secure transactions. Your personal information is encrypted and stored securely to prevent unauthorised access.

Third-Party Services:
To enhance your experience, we may use third-party services or apps on our website that have their privacy policies. These services assist us in providing a smooth shopping experience and handling customer data securely.

Cookies and Tracking:
Our website uses cookies to enhance functionality and improve your browsing experience. You can manage your cookie preferences or disable them through your browser settings.

Customer Rights:
You have the right to access, correct, or delete your personal information held by us. Please Contact Us if you have concerns or wish to exercise these rights.

Policy Updates:
We may update our privacy policy periodically. Any changes will be reflected on this page, and we'll notify you about significant updates to ensure transparency.