Shipping policy

Thank you for choosing KALMTHREAD. Please review our shipping policy to understand how we handle deliveries.

Delivery Area:
At present, we exclusively offer delivery services within the United Kingdom only.

Shipping Rates:
Enjoy free shipping on all UK orders.

Delivery Method:
We utilise Royal Mail for our standard delivery service.Standard delivery generally takes approximately two business days to reach you.

Missing Orders:
If your order hasn't arrived within one week from the dispatch date, Contact Us with your order details. We'll investigate and assist you promptly.

KALMTHREAD is not responsible for errors in shipping information provided during checkout. Please verify that your shipping address and phone number are correct before finalising your order.

KALMTHREAD is not liable for parcels that are lost or stolen after the shipment status is marked as "Delivered."

Order Processing:
Orders are typically processed within seven business days from the time of purchase. Please note that this excludes weekends and holidays.

Additional Notes:
Delays due to unforeseen circumstances may occur. We appreciate your patience and understanding in such situations. Please ensure accurate delivery information to avoid delays or issues with your order's arrival.